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    Customer Service Agent

    Resolve faster, escalate smarter

    Install agent free

    What it does

    • ✓Ingests tickets from email, chat, and API; deduplicates and assigns priority
    • ✓Routes tickets to the right team based on category, SLA tier, and workload
    • ✓Tracks SLA breaches in real time and escalates before the clock runs out
    • ✓Measures CSAT automatically with post-resolution micro-surveys

    How it works

    1. 1

      Connect your support channels (Zendesk, email, live chat)

    2. 2

      The agent classifies and routes every ticket; agents see context from CRM instantly

    3. 3

      SLA dashboards and CSAT scores update in real time for team leads

    Powered by

    Tickets Module
    CRM Module
    Flows Engine

    Results teams see

    38%

    reduction in average resolution time

    4.6 / 5

    average CSAT after deployment

    7 weeks

    to measurable ROI

    Install this agent free

    Live in 20 minutes. No credit card required.

    Get started free

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